COMMERCIAL CONTRACT AND RETURN TERMS ASSUMED BY THE CUSTOMER, AT THE TIME OF PLACING AN ORDER
1. Using (visiting or buying products) this site implies acceptance of these terms and conditions.
a. If you do not accept these “Terms and Conditions” do not use this site. To use the site in the best conditions, it is recommended to read the terms and conditions carefully.
b. We assume the right to make changes to these provisions without further notice.
c. The images of the products on the store are for presentation purposes. These can sometimes differ from the product we sell as follows:
- colors may differ in hue due to image quality and monitor settings;
- the combination of colors at the time of mixing, the production of our products.
d. Our service includes administrative and commercial communications that will be sent to you when you decide to register as a user. You agree and agree that, without prior notice, we may delete or add any information on the site, discontinue any activity on the site or we may archive the content of the site, and if references are made to other sites we do not guarantee / or we confirm in no way the type of information you will find on these sites. It is up to you to decide whether or not to visit these sites or whether or not to consider the information found there.
2. YOUR REGISTRATION OBLIGATIONS
a.By using the service, you agree to provide true, accurate, current and complete information about yourself, as specified in the user registration section and you agree to provide this information correctly and completely.
b. If we consider that this obligation is not respected by you, we reserve the right to block your access, for a determined or indefinite period, to the use of the service without any prior notice.
3. LIMITATION OF LIABILITY FOR PRODUCTS AND SERVICES
a. The products and services are offered in the form they come from the manufacturer and also within the available stock. okTSHIRT.co.uk makes no warranty, express or implied, with respect to, but not limited to, the operation of this site, the information, content, materials or products on the site, and their suitability for a particular purpose. Users expressly agree that use of this site and purchase of products or services is at your own risk. okTSHIRT.co.uk cannot guarantee the availability in stock of all the products presented, most of which must be produced at the time of request due to the customization of the right customer design. However, if you have placed an order and we do not have the products available, we will contact you by phone to communicate this and provide you with details about other products that are still the subject of our activity.
b. The images published on the site have the title of example, and the delivered products can sometimes differ from the images presented in any way (color, accessories, sizes, etc.). okTSHIRT.co.uk reserves the right to change the technical specifications of the products without prior notice. The content of the site (texts, product descriptions, technical characteristics, images, symbols) is strictly our own creation and any copying / modification / promotion without our consent is punished according to the law in force on copyright.
c. okTSHIRT.co.uk is not responsible for any defects of the products during delivery. The maximum amount of damages that can be paid by okTSHIRT.co.uk to any customer in case of non-delivery or improper delivery is the value of the amount collected by okTSHIRT.co.uk from this customer.
d. Regardless of the method of sending the order (on site, by e-mail, by phone, by other method) acceptance of this order, so the conclusion of the agreement of will and the sale-purchase contract is made when the customer makes the actual payment , regardless of the method chosen. The invoice received as confirmation of the purchase of the products, takes the place of the sale-purchase contract.
a. You can place an order with us by filling out our order form, by phone or by email. After ordering, you will receive a copy of the order on the e-mail address you used in the order form in which you will have detailed the ordered products and personal data. If you notice an error in your order, you must contact us immediately. If this does not happen, we understand that you accept the order details (prices, products, delivery or billing data, etc.) as they are written.
5. PRODUCT DELIVERY
a. The products are delivered through the partner courier companies, on the territory of Great Britain.
b. An order is shipped after you receive the shipment confirmation email.
c. The delivery time for orders is normally a maximum of 72 hours from the shipment of the order. However, we reserve the right to deliver the products within a maximum of 7 working days from placing the order or up to 21 days.
d. Also during the holidays there may be delays in the delivery of orders due to the large volume of orders received or congestion of deliveries through national / international courier companies, characteristic of the holidays. During these periods we will post messages on the site regarding the delay of deliveries. We reserve another 14 days on top of the 21 days mention above in holiday terms like Easter, Christmas and New Year or other national holiday accepted by the uk government.
e. The transport cost is borne by our company.
f. We reserve the right to delay or cancel orders and deliveries of ordered products if they cannot be honored for reasons beyond our control.
6. REFUSAL OF AN ORDER
a. When refusing an order you will be notified by email of the reason for the refusal.
b. We may decline an order if:
- we do not have the ordered product in stock
- there was an error related to the price or description of the product
- you are not eligible to place an order (you are under legal age, you have placed orders in the past that you have not picked up, etc.…)
- You have caused damage to okTSHIRT.co.uk by repeated exchanges of products for no good reason
- licentious language or threats
- unjustified and exaggerated claims on certain types of products that previously have all the specifications displayed on the product page.
7. RETURN CONDITIONS
a. We want you to be fully satisfied when you buy from us. If you are not happy with the products you bought, you can return them and we will refund the value of your order.
b. Our customers can return the purchased products within 14 calendar days of receipt without penalty and without invoking any reason. The return of the products will be made at the customer’s expense.
8. STEPS TO FOLLOW RETURN:
- you can return an order regardless of your reason only if the products have not been used / used or damaged in any way within 14 days of receiving the order.
- the return will be sent by Royal Mail or by courier companies at 118, Beeches Road,B42 2HQ, Birmingham, to the recipient you will pass okTSHIRT.co.uk, and as a contact number, the numbers displayed on the site.
- the return fee will be borne by you and we will refund the full amount you paid when you received the order after we check the returned products.
- the money will be returned in an IBAN account or sort-code / account number (within a legal term of maximum 14 days from the receipt of the return by us). Reimbursement of the value of an order is made only by bank transfer to the account sent to us by the customer, according to the financial policy of okTSHIRT.co.uk to make and prove legally and easily the refund.
- to return a product you can write to us at hello@okTSHIRT.co.uk from Monday to Friday between 10:00 and 18:00.
9. REASONS WHY okTSHIRT.co.uk REFUSES PRODUCT RETURNS:
- physical damage to the original packaging (box or bag) or application of scotch tape directly on it due to improper packaging (paper or nylon) made by the customer or courier (if the latter is required to seal the contents of the package, if the sender do not do it);
- damage or soiling of the product due to improper packaging and prior damage to the original packaging;
- using the products and sending them with signs of wear or improper odors.
10. USED PRODUCTS CANNOT BE RETURNED.
a. The value of the order will be returned within 14 days from the date of written termination of the contract and of course, if the products related to the order have been accepted as a return.
b. The refunded amount is the amount you paid when you received the package (excluding shipping tax because this amount does not enter our accounting, but is the price paid for the delivery service of the post office or couriers), the return fee being borne by you.
c. The return of the products is mandatory after you have notified us in writing by e-mail. We reserve the right not to accept the receipt of return packages without prior written notice.
d. “Customers” or “consumers” are only individuals. Clients with legal personality do not have the right to unilaterally terminate the contract, the legislation in the field referring only to individuals.
e. If you accidentally received another product than the one you ordered, it changes and we will bear the shipping costs.
11. SECURITY OF PERSONAL DATA
a. Your personal data will only be used for the stated purpose of this site. The information in the order form will be used to send you the order confirmation, the possible promotions, the periodic newsletters, etc.
b. We undertake not to make public or sell databases containing information regarding the personal data of our customers.
c. By registering as a member you will be asked to choose a username (e-mail address) and a password. You are responsible for keeping your access password secure as a member of this site, any activity carried out under your username being entirely your responsibility.
d. You agree to notify us immediately of any loss of password or sign of unauthorized activity under your username.
e. You are fully aware that any information, data, text, photos, graphics, etc. contained in this site are the responsibility of that person / entity from which it comes. Under these conditions we cannot in any form, directly or indirectly, be held responsible for the content of the site including, but not limited to, truncated, incomplete or incorrect information or for any consequences of their use.
12. ADVERTISING AND LINKS TO OTHER SITES
a.You agree to the following: the operators, administrators and / or owners of the site are in no way responsible for their relationships or consequences resulting from, but not limited to, acquisitions, participation in contests, promotions, promotions, or any other type of relationship / connection / transaction / collaboration / etc. which may occur between you and any of those who promote themselves directly or indirectly through us.
b. Its operators, administrators and / or owners cannot be held materially or in any other form, directly or indirectly, responsible for the above mentioned.
a. The entire content of the site – images, texts, graphics, symbols, Web graphics, scripts, programs, logos, databases – is personal property and is protected by copyright law. The use without our direct consent of any of the elements listed above is punishable under applicable law. For any questions regarding copyright, please contact us by email.
b. You, as a user, fully agree with the above.
14. PROMOTIONS AND COMPETITIONS
a. We establish ourselves the regulations of the promotions and contests that we organize. These regulations are made known to potential participants only through its own website, or through advertising contracts concluded by us and third parties. Promotions benefit only those orders that follow exactly the rules displayed on the site. Also, promotions apply only to orders that are registered by the company during the period in which the promotion is valid and only within the available stock. We do not guarantee the stock availability of the products for promotion and we can interrupt or cancel it at any time without any prior notice.
15. LIMITATION OF LIABILITY
a. The companies, products or services mentioned in the published articles are registered trademarks of the respective companies. The use of any registered trademark name is made only for the purpose of analysis and does not constitute an advertisement for the respective company.
b. We will not be liable to any person or company that uses or relies on non-compliant information or opinions contained on this site.
c. We will also not be liable for: any damage (direct, indirect, accidental or not) resulting from the use or inability to use the information presented on the site, any errors or omissions in the content that may lead to any kind of losses.
d. The information may be reproduced by printing for personal use only.
e. The information may not be reproduced, distributed or transmitted to another person or incorporated in any way in another document or material without the prior written permission of their authors.
16. DISPUTES AND CONFLICTS
a. Any attempt at unauthorized access to the site and any attempted fraud will be reported to the appropriate authorities. Any conflict between the company and customers is tried to be resolved amicably by agreement between the two parties. If this is not possible, the English legal provisions in this field will be applied, and the settlement of conflicts is the competence of the British courts.
a. Every client must agree with all these term and conditions when they are shopping any product from our website. If they are not agree with all or partial, they should not make any order.
18. COOKIE usage policy
18.1. COOKIE USE POLICY
This policy applies to cookies and web pages operated by okTSHIRT.co.uk
18.2. WHAT ARE COOKIES?
a. A cookie is a small file, consisting of letters and numbers, that will be stored on the computer, mobile terminal or other equipment of a user from whom the Internet is accessed. The cookie is installed by the request issued by a web server to a browser (eg Internet Explorer, Chrome) and is completely “passive” (does not contain software, viruses or spyware and can not access the information on the user’s hard drive)
18.3 WHAT ARE COOKIES USED FOR?
a. These files make it possible to recognize the user’s terminal and present the content in a relevant way, adapted to the user’s preferences. Cookies provide users with a pleasant browsing experience and support okTSHIRT.co.uk’s efforts to provide comfortable services to users: eg: – preferences regarding online privacy, shopping cart or relevant advertising. They are also used in the preparation of anonymous aggregate statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the user’s personal identification.
18.4. HOW ARE COOKIES USED BY THIS SITE?
a. A visit to this site may place cookies for the purposes of:
- Site performance cookies
- Visitor analysis cookies
- Registration cookies
- Cookies for advertising
- Cookies of advertising providers
18.5. DO COOKIES CONTAIN PERSONAL DATA?
18.6. DELETING COOKIES
18.7. WHY ARE COOKIES IMPORTANT FOR THE INTERNET?
a. Cookies represent the central point of the efficient functioning of the Internet, helping to generate a friendly browsing experience and adapted to the preferences and interests of each user. Declining or disabling cookies may make some sites impossible to use.
b. Refusing or disabling cookies does not mean that you will no longer receive online advertising – but only that it will no longer be able to take into account your preferences and interests, highlighted by your browsing behavior.
c. Examples of important uses of cookies (which do not require a user to authenticate through an account):
- Content and services adapted to user preferences – categories of products and services.
- Offers adapted to the interests of users – password retention.
- Retention of child protection filters on Internet content (family mode options, safe search functions).
- Limit the frequency of ads – limit the number of impressions of an ad for a specific user on a site.
- Providing more relevant advertising for the user.
- Measurement, optimization and analytics features – such as confirming a certain level of traffic on a website, what type of content is viewed and how a user reaches a website (eg through search engines, directly from other websites). uri etc). Websites conduct these analyzes of their use to improve the sites for the benefit of users.
18.8. SECURITY AND CONFIDENTIALITY ISSUES
a. Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of code so they cannot be executed or auto-run. Consequently, they cannot be duplicated or replicated on other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses.
b. However, cookies can be used for negative purposes. Because it stores information about users’ preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and constantly mark cookies to be deleted during anti-virus / anti-spyware deletion / scanning procedures.
c. In general, browsers have integrated privacy settings that provide different levels of acceptance of cookies, validity period and automatic deletion after the user has visited a particular site.
d. Other security issues related to cookies:
e. Because identity protection is very valuable and represents the right of every internet user, it is advisable to know what possible problems cookies can create. Because through them information is constantly transmitted in both directions between the browser and the website, if an attacker or unauthorized person intervenes during the transmission of data, the information contained in the cookie may be intercepted.
f. Although very rare, this can happen if the browser connects to the server using an unencrypted network (eg an unsecured WiFi network).
g. Other cookie-based attacks involve incorrect cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information to gain unauthorized access to certain sites. It is very important to be careful in choosing the most appropriate method of personal information protection.