We consider the protection of your data to be a fundamental right of yours and we are committed to dedicating all necessary resources and efforts to process your data in accordance with Regulation 2016/679 (“General Data Protection Regulation” or “GDPR”). , as well as with any other legislation applicable on the territory of United Kingdom.
The purpose of this document is to inform you correctly, specifically and unequivocally about how, the purpose for which this data is collected, processing, the period for which this data is stored, how to exercise individual rights and information related to the secondary purpose of the processing, if the data will be processed for a purpose other than that for which they were collected by the associated operators.
WHO WE ARE AND HOW YOU CAN CONTACT US
According to the requirements of Regulation no. 679 of 27.04.2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data, okTSHIRT.CO.UK has the obligation to administer in safe conditions and only for the specified purposes, the personal data that we provide about yourself.
As we are interested in finding out your opinion and answering any additional questions regarding the Processing of Personal Data, we encourage you to contact the person in charge of okTSHIRT.CO.UK with data protection at the email address hello@ okTSHIRT.CO.UK
WHAT PERSONAL DATA CATEGORIES DO WE PROCESS
We generally collect and store data directly from you so that you have direct control over it. When you create an account on okTSHIRT.CO.UK you send us the following data: name and surname, email address and password.
Later, when placing the order or by editing it from the Client Account, you can add: address, postal code, telephone. When completing the return form or sending it by email, you voluntarily provide us with the bank account and the bank. By providing this data, you give your free and unequivocal consent to all your personal data being in our database, in strict compliance with the legal provisions regarding the protection of individuals with regard to the processing of personal data and the free movement of data. these data. According to the legitimate interest stipulated in GDPR, we mention that the reasons why we need this data are: online commerce, sending our offers by email and marketing and advertising messages, organizing contests, etc.
We may also collect data about your behavior while visiting okTSHIRT.CO.UK to personalize your online experience or present personalized offers. We do NOT collect or otherwise process sensitive data included in the GDPR as special categories. We do NOT want to collect or process juvenile data.
WHAT ARE THE PURPOSES AND GROUNDS OF THE PROCESSING
The main purpose of data collection is to provide our services for your benefit.
THE PURPOSE OF DATA COLLECTION IS:
Informing customers / buyers
on the status of their account on okTSHIRT.CO.UK , informing users / customers about the evolution and status of orders, evaluation of products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior, making payments of the return of money to the customer’s account.
This general purpose may include, as appropriate, the following:
• a) Creation and administration of the account within the okTSHIRT.CO.UK platform;
• b) Order processing, including taking over, validating, shipping and invoicing;
• c) Resolving cancellations or problems of any kind related to an order, the goods or services purchased;
• d) Returning the products according to the legal provisions;
• e) Reimbursement of the value of the products according to the legal provisions;
• f) Providing support services, including providing answers to your questions about your orders or okTSHIRT.CO.UK goods and services
The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between okTSHIRT.CO.UK and you. Also, certain processing subject to these purposes is required by applicable law, including tax and accounting law.
To improve our services
We always want to offer you the best online shopping experience. To do this, we may collect and use certain information about your Buyer’s behavior, we may invite you to complete satisfaction questionnaires subsequent to the completion of an order or we may conduct, directly or with the help of partners, market research and research.
We base these activities on our legitimate interest in doing business, always making sure that your fundamental rights and freedoms are not affected.
We want to keep you informed about the best offers for the products / services that interest you. In this regard, we can send you any type of message (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) Containing general and thematic information, information on products similar or complementary to those that you have purchased them, information on offers or promotions, information on products added in the “My Account / Cart” section or the “Account / Favorites” section or you have shown interest in purchasing them, as well as other commercial communications such as research market and opinion polls, and we can display personalized recommendations on the website and in the smartphone app. In order to provide you with information of interest to you, we may use certain data about your buyer behavior (eg products viewed / added to your wishlist / purchased) to create a profile for you. We always ensure that such processing is carried out in compliance with your rights and freedoms and that the decisions taken on the basis thereof do not have legal effects on you and do not affect you in a similar way to a significant extent.
In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:
• Changing the settings in the client account in the “My Subscriptions” section;
• Accessing the unsubscribe link displayed in the messages you receive from us; or through
• Contact okTSHIRT.CO.UK using the contact details described above.
In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop the processing of your personal data for marketing purposes, and we will process your request.
To defend our legitimate interests
There may be situations in which we use or transmit information to protect our rights and business. These may include:
• Measures to protect the website and users of okTSHIRT.CO.UK platform from cyber attacks:
• Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities;
• Measures to manage various other risks.
The general basis of these types of processing is our legitimate interest in defending our commercial activity, it being understood that we ensure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
Also, in certain cases we base the processing on legal provisions such as the obligation to ensure the protection of goods and values provided by the applicable legislation in this matter.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We will usually store your personal data as long as you have an account on okTSHIRT.CO.UK platform. You may request us to delete certain information or close your account at any time, and we will comply with such requests, subject to the retention of certain information, including after closing your account, where required by applicable law or our legitimate interests.
TO WHOM WE TRANSMIT YOUR DATA PERSONAL?
Your data is intended exclusively for use by okTSHIRT.CO.UK for the purposes mentioned above and will not be disclosed to a third party except the following companies:
• companies within the same group of companies as okTSHIRT.CO.UK ;
• partners of okTSHIRT.CO.UK ;
• courier service providers;
• payment / banking service providers;
• marketing / telemarketing service providers;
• market research service providers;
• insurance companies;
• IT service providers;
If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities based on and within the limits of legal provisions and as a result of express requests.
okTSHIRT.CO.UK may also provide your personal data to other companies with whom it has a partnership, but only on the basis of a confidentiality commitment on their part, which guarantees that this data is kept secure and that the provision of such data personal information is made according to the legislation in force, as follows: marketing service providers, courier, payment / banking services, telemarketing or other services, other companies with which we can develop joint programs to offer products and services on the market our.
HOW WE PROTECT THE SECURITY OF YOUR DATA PERSONAL CHARACTER
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards. We use the services of the Stripe payment processor to make payments. Despite the measures taken to protect your personal data, we warn you that the transmission of information via the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data may be seen and used by third parties. unauthorized parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control
T okTSHIRT.CO.UK tries by all means to monitor and limit the access of its employees directly to the database but is not responsible for their malicious intent or theft of the database by them during the program, which is considered abusive and for which they are liable. of criminal penalties and termination of the employment contract and payment of damages.
okTSHIRT.CO.UK collects information and processes it into statistical data about which pages you access inside okTSHIRT.CO.UK , including the IP address from which you visit okTSHIRT.CO.UK .
By filling in your data in the account creation and / or Order form, you declare that you unconditionally accept that your personal data be included in the database of okTSHIRT.CO.UK , and you expressly and unequivocally agree that all such personal data be be stored, used and processed indefinitely and / or temporarily by okTSHIRT.CO.UK , its affiliates and collaborators for the conduct and / or conduct of okTSHIRT.CO.UK , their affiliates and collaborators of such activities, but not limited to , commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior. You also expressly and unequivocally agree that this personal data may be transferred (transferred) by okTSHIRT.CO.UK to its affiliates as well as to another / other entity in the country or abroad.
WHAT RIGHTS DO YOU HAVE?
The General Data Protection Regulation gives you a number of rights in relation to your personal data. You may request access to your data, correct any errors in our files and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
In order to exercise your rights, you can contact us using the contact details listed above. Please note the following if you wish to exercise these rights:
Identity. We take seriously the confidentiality of all records that contain personal data. For this reason, please send us your requests regarding such registrations using the email address of okTSHIRT.CO.UK . Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.
Fees. We will not charge a fee to exercise any right in respect of your personal data, unless your request for access to information is unfounded or repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before resolving your application.
Response time. We intend to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We may ask you if you can tell us exactly what you want to receive or what worries you. This will help us act faster and shorten the response time to your request.